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High-volume product operations
Cutting a two-week onboarding process down to hours
Operations team onboarding thousands of product records across systems
Weeks → hours
Cycle time reduction
The problem
Launching or updating product master records required manual steps across teams — email chains, spreadsheet checks, and repetitive data entry. A process that should take days routinely took two weeks.
Starting state
- •SOPs spread across teams
- •Manual validation and handoffs
- •No single automated workflow
What changed
- •Mapped the real SOP with ops and product stakeholders
- •Built an agentic automation workflow to orchestrate steps, validations, and handoffs
- •Integrated with existing data platforms instead of replacing them
Results
- ✓Two weeks reduced to under a few hours for new product onboarding
- ✓Fewer errors from manual re-entry
- ✓Teams redirected from coordination work to exception handling